So What’s gone wrong?
Maintenance notes and problems we’ve had with our Chevy/Tiger
Updated July 2021
(scroll down to find recent updates)
This article was originally written in November 2011 and periodic updates have been added below. Current mileage as of June 2021 is 262,000 miles (420,000 km). For additional information on the status of our vehicle, don’t miss these articles: 2016 Tiger Refit 1 and 2016 Tiger Refit 2; and The Envelope Pushes Back from 2017.
All in all we’ve been very fortunate and have experienced little in the way of problems with the vehicle. However, no vehicle can be perfect and we have had some issues along the way, ranging from minor annoyances to trip altering events. In this report, I’ll review the various repairs we’ve needed and try to pass along whatever hard won wisdom we’ve been able to accumulate both in terms of South Africa, 2019 dealing with them enroute and perhaps avoiding them by better planning before the fact.
I will break the information down into three areas: Our Chevrolet truck chassis, our Tiger living quarters, and the equipment or adaptations we’ve added to the original vehicle.
Chevy Truck:
We’ve always been very happy with the choice of our 2007 Silverado Classic 2500 HD truck and would not hesitate to go with a Chevy chassis again if we were buying a new Tiger today. The Duramax/Allison powertrain is excellent and we’ve been very happy with the overall handling, steering, braking, fuel economy, serviceability and comfort of the truck. That said, the most serious problems we’ve encountered with our vehicle have been Chevrolet problems, not Tiger problems, including the only times we’ve actually had to alter our trip plans in order to have something repaired. Our Chevy problems have occurred in two distinct areas; wheels and electronics, with a few odds and ends and normal wear and tear thrown in as well.
Wheels: Much to our surprise, we experienced two broken wheels on our truck after arriving in Europe in 2010 (this was at about 85,000 miles). These were the standard equipment steel wheels that came with the truck. The wheels cracked in the bead area, resulting in a creaking noise noticeable at low speed and a loss of air pressure. The tires didn’t go flat, but just lost some pressure; then when adding air, the pressure would leak out as it got above about 50 psi. When the first wheel broke, we had a spare wheel sent to us from the US, but within a month, a second wheel failed in the same way.
We cannot say for sure what caused these wheels to fail, but can suggest three probable causes. First, our vehicle weight exceeds the GVWR of the truck by about 10%. This is pretty much impossible to avoid in most RVs. Our Tiger has an empty weight of 8800 lbs and the GVWR of our 2500 HD chassis is just 9200 lbs. Shortly after our unit was built, Tiger switched to the 3500 HD chassis, which has a higher GVWR, and in recent years GM has increased the weight ratings of all 2500 and 3500 chassis and switched to 18” wheels, so this problem should not occur on newer Chevys. Secondly, during our first 65,000 miles in the Tiger, which included time in Alaska, the Yukon, Mexico and Central and South America, roughly one third of all miles were traveled over unpaved or badly paved roads, including a lot of washboarding, particularly in South America. Lastly, in order to safely deal with the weight on the rear, we had upgraded our tires from 245 x 70 to 265 x 75 and were running the rear tires at their maximum pressure of 80 psi. This tire size is standard on the 3500 chassis, but I have never been able to ascertain whether the wheels on our 2500 HD were the same as on the 3500. I should also mention that to my knowledge, wheel breakage has never been a common problem with either Tigers or Chevy trucks, many of which carry heavy loads. I have always suspected that it was more the pounding of the washboard roads than the actual weight that caused the failure of the factory wheels.
So, having broken two wheels we decided we needed to replace all of them. After quite a bit of online research, though not enough as it would turn out, we ordered a set of Dick Cepek aluminum Torque wheels based on their claimed weight rating of 3640 lbs/wheel and their availability to us in England. While this rating is 500 pounds per wheel higher than our actual rear axle weight of just over 6200 lbs, these wheels subsequently failed as well. In this instance it seems the only logical reason for the failures is that the wheels are not accurately rated and simply could not handle the weight. During the only fifteen months and 30,000 miles we used these wheels we did very little dirt road driving and, while we certainly saw our share of poorly paved roads in this time period, there was never any sense of the constant roughness for hours on end that we’d experienced earlier, and in this case, all five wheels cracked in the same way.
I’m sure that many, many owners of Chevy 2500 HD trucks carry as much weight as we do or even much more and have not had any problems with wheel breakage. Nonetheless, if I were buying a Tiger or mounting a conventional camper on a pre 2011 Chevy 2500, I would not stay with the stock wheels, but would replace them with a set of proven heavy duty wheels. Along with the chassis redesign done by GM for the 2011 Silverado, a change was made to 18” wheels. Presumably these wheels are stronger than the earlier ones to accomodate the higher weight ratings of the 2011 and newer chassis. Unfortunately, GM altered the bolt circle of the wheels when making this change - going to a metric dimension - so the newer GM 18” wheels will not retrofit to our 2007 truck.
Due to the cracking of our replacement wheels in 2011, we had to cancel our plans to go to Turkey in order to return to England where our resources for repairing the truck and for receiving shipments from the US are much better then in other parts of Europe. This was a sixteen hundred mile journey, with fuel costs as high as $8/gallon, in order to deal with a problem that should not have happened to begin with. Technically of course, this is not a Chevrolet problem at all. I’ve included it here because if the original factory wheels hadn’t failed we wouldn’t have needed to mount the Dick Cepek wheels. To close on a positive note, after some discussion and a few hoops to be jumped through, Mickey Thompson USA, the distributors of the Dick Cepek wheels, did give us a full refund of the entire purchase price of the failed wheels. Thank you MT!
In April 2012 we installed much heavier duty replacement wheels. The new units were Rickson 19.5” steel wheels that utilize commercial truck tires in place of the standard light truck tires. These wheels are rated at 5000 lbs each and at the time I hoped they would prove to be the final solution for us. You can read about how they worked for us on our Tiger at our own Rickson Wheels page. In the end, we used the 19.5” wheels and tires for over five years, driving 80,000 miles on them. They gave excellent service but also contributed to a separate problem I had not foreseen. See the next paragraph for a further update on the wheel front.
Rear Axle Problems: Both in 2016 and again in 2017 we managed to bend the rear axle housing on our truck. Go to our December 2017 article, The Envelope Pushes Back, to read an analysis of this problem and the repair steps we’ve taken, which included the replacement of our 19.5” wheels.
Electronics: Electronic systems on modern vehicles make many things possible, but they can also be endlessly frustrating when they are not working properly. We have experienced two episodes of electronics difficulty with our Chevy, both of them in remote areas. The first and most significant happened in far southern Chile in 2009, with about 60,000 miles on the odometer. At that time, the truck suddenly began running very poorly and defaulted into Limp Mode; we could coax it up to about 12 miles per hour, but that was it and we could not clear the code to eliminate the problem. We were located about 150 miles south of the first town of any size, most of that on unpaved road and in mountainous terrain. After two lengthy rides on flat bed tow trucks that were far too small to carry the Tiger, followed by a 24 hour ferry ride, we arrived in Puerto Montt, Chile and the nearest Chevy dealer. They were great about tackling the problem and would have had us on the road overnight except that the needed parts had to come from the US. They ended up replacing the main computer and a fuel pressure sensor. The overall experience from first problem to final repair ate up a full month of our travel time, causing us to miss an area we wanted to see due to the passing of the seasons. I am happy to report that after some delay in forwarding paperwork Chevrolet made good on the bulk of our expenses for this episode, covering the parts and labor, but not the tows because we couldn’t provide credit card receipts for payment to the drivers as they were paid in cash. Thank you Chevrolet!
Our second electronics issue troubled us for many months during 2011/13. This was a trouble code combined with a Reduced Engine Power condition that was not nearly as bad as the Limp Mode we had in South America, but still was more than just a nuisance. We might go several days without the problem happening but sometimes it happened three or more times in a day. We carry a code reader (DO NOT leave home without one) that allows us to not only read the code, but to reset it as well so that we can drive on normally until the next time it sets. Having returned to England for the broken wheels, we were able to have this problem checked and following diagnosis the accelerator pedal assembly/throttle position sensor was replaced. This pretty much corrected the problem for a time, but it later returned. While general maintenance issues are Chile, 2009 not much of a problem during foreign travel, dealing with this type of difficulty in foreign countries is quite difficult due to language issues as well as a lack of local knowledge and experience with an American vehicle. We soldiered on with this problem with no real hope of a resolution until we could return La Tortuga to the US. However, in 2013 we were finally able to come to grips with this and several other electronic gremlins. First, in rural Turkey our low power engine code issue finally got so bad that it was consistently setting the code. This meant that we could not continue to ignore it, but more importantly it meant that a technician could actually experience the problem and hopefully find the solution. Luckily Turkey does have Chevrolet dealers, so we located the closest one and went directly there. We were very fortunate in that one of the service personnel spoke good English and was happy to have our problem looked at. A young technician was not intimidated by our big American truck and dove right in. In the end, after nearly two hours of work, he found a loose connection that was causing the problem. We were sent on our way, with lots of smiles and thanks in both directions, and without any charge. We were delighted. Later in the year, an American owned shop in Berlin found some other loose connections and some bare wires caused by rodent damage and got rid of some less important but still irksome electrical issues for us. All in all, 2013 was a very good year for problem fixing.
Other Items: Beyond these two issues, we’ve had few problems with our Chevy. A dealer in Medellin, Colombia replaced an EGR motor under a Chevy recall and a dealer in Rapid City, South Dakota did the same with an exhaust flange and an axle seal. We continued to have leakage problems from the rear axle seals and have had repairs done on three separate occasions. The most recent repair, done in Batumi, Georgia on the shore of the Black Sea, finally put this problem to rest. The two starting batteries failed after less than two years and were out of warranty because we were over 36,000 miles; that was rather disappointing. We again had to replace the starting batteries in March of 2012, again in June of 2015, also in 2017 and then in 2021 so it seems they just don’t last as long as we’d like. I have no doubt that storing the vehicle for up to four months at a time may be a contributing factor here, but still this has been disappointing. We also had to weld a crack in the frame over the rear axle in 2011. Several factors regarding our use of the truck and modifications we’ve made could have caused this and I don’t fault Chevrolet for it happening. As noted above, in 2011 GM fully re-engineered the 2500 and 3500 truck series with stronger, fully boxed frames and increased weight ratings so this is unlikely to happen on a newer truck.
In late 2012 we experienced a front wheel bearing failure at 130,000 miles. While traveling in rural Turkey we stopped to have some noise checked and discovered the failed bearing. The bearings are sold only as an assembly with the front hubs and of course these parts could not be found in Turkey. However, one of the advantages of dealing with problems in less developed areas is that the mechanics are accustomed to having to make do; the hub was sent off to another shop where they pressed out the old bearing and pressed in a new one so that we could get back on the road. As anticipated at the time, this proved to be a temporary fix as the same bearing began making noise again within about 2,000 miles. When we flew back from the US the following spring we carried two new hub assemblies in our checked luggage and had them installed right away. At the end of 2013, at 146,000 miles, the alternator bearing began showing signs of imminent failure. I bought a more powerful replacement alternator while in the US over the winter and once again carried it back to Europe in our checked luggage. I also brought along an upgraded isolation solenoid and larger 1/0 cable to connect the batteries to the alternator. Thus we not only avoided eventual failure of the factory alternator, but these changes made a dramatic improvement in our ability to charge the house batteries from the engine alternator. Near the end or our 2014 season we got an engine light that meant that one of the glow plugs for the Duramax diesel had failed so for the new year we brought back a set of new glow plugs and had them installed in Amsterdam.
In Central Australia in mid 2017 we had to replace the EGR valve on our Duramax Diesel. It had begun sticking due to carbon buildup and we were advised to replace it rather than attempt cleaning. This is a normal service item that perhaps should have been picked up during our mechanical refit in fall 2016, but as it was we had to ship the part in from the States. Another item that has given us trouble on rough, corrugated roads is a breaking of the hood hinges. We had a repair done in South America in 2009, and have needed to get these welded and reinforced twice in 2017 and twice again in 2018 (with the hinges breaking in different places each time). Not something to trouble most owners, but if you spend a lot of time on unpaved roads, a weak point for sure. In early 2019 we replaced the hood hinges with new, stronger items and now hope that this problem will not reoccur. This makes it sound easier than it was; actually, I was surprisingly unable to locate a source for stronger hinges. What we did was get new factory hinges and have a shop in Namibia manufacture a matching second layer of steel that was then welded to the original hinges thus doubling the thickness of the parts. On the subject of rough road travel, we have also replaced the grille twice due to broken mounts, headlights once for the same (see 2019 update below) and both front fenders have multiple cracks near their mounting points. Just the cost of doing business I suppose.
Normal maintenance on the truck is simple and relatively infrequent; brakes, tires and other expendable items have lasted appropriate lengths of time, fuel economy is quite good, averaging about 14.5 mpg overall (16 liters/100 km), but over 16 mpg (15 liters/100km) on a highway run at 60-65 mph. Overall, the truck still starts, runs, and drives as it did when new. I will also say that the times we’ve needed help, the dealerships we’ve visited have been consistently good and Chevrolet was very fair in their handling of our warranty claim for the work done in Chile. We speak highly of our Chevy and particularly its Duramax/Allison power train whenever asked. Go to our 2016 Tiger Refit 2 report to read up on the work we had done then to prepare our Chevy for more years of overseas travel.
General Update 2019: With our Chevy Truck now over twelve years old and with 230,000 miles on the odometer it is beginning to show its age a bit more. This is neither surprising nor distressing, but simple fact. In all fairness, the items I’m going to mention here are only issues because of where we were. For the past three years our truck has been traveling in countries where this model has never been sold and where in most areas Chevrolet dealers do not exist. This means that problems become harder to diagnose and even simple repairs become much more difficult and costly as replacement parts must be flown in from the US when necessary. The end result is that some things just have to be put up with rather than fixed and this always makes them seem bigger than they may actually be.
During our 2016 refit we replaced all four of our headlight assemblies due to fogging of the plastic. We used some aftermarket housings that looked and worked really well but in the end did not hold up under rough road conditions. The mounting points for the housings simply broke so that everything ended up being zip tied in position. When we flew back to Africa in February 2019 we brought a complete set of factory lights along in checked luggage.
Over the past year in Africa we’ve dealt with an exhaust leak and, most vexingly, have been tolerating a coolant leak. These types of repairs can, of course, often be dealt with easily in general repair shops. In these two cases however, special parts were involved. We brought two exhaust tubes that connect the manifolds to the turbo charger with us in January to take care of the exhaust. The coolant leak developed later and was coming from a special plastic quick connect fitting on the heater core; this part is apparently unique to the Silverado, and thus unavailable in Africa. For a short term repair, we’ve simply bypassed the heater core and this seems to be holding nicely. Temperatures in Southern Africa seldom cause us to need to run the heater so this should not be a hardship.
Beyond that, things are good so we really have no complaints. Our rear leaf springs creak and groan all the time due to dust between the leaves, and this makes us feel older than we’d like to think we are. Also, one of our Bilstein shocks has lost its seal and leaked out its fluid so it is rattling some. In early 2020 we returned the Tiger to the US where any remaining items were handled easily.
General Update 2021: At over fourteen years old and with 262,000 miles (420,000 km) on the clock, we finally were able to bring the Tiger back to the US west coast for a covid delayed visit to our friend Tree at RPM Diesel in Grants Pass, Oregon (where our 2016 refitting work had been done). At this time we were able to address a number of long standing concerns, some of which we’d chosen to put off until we could let Tree take care of them and others we’d had looked at previously but been unable to resolve. For the most part these items all come under the category of normal wear given the age and mileage of the truck, but there were also some problems relating to previous work not properly done. While we have always been pleased with how we’ve been taken care of in shops around the world, there is always the understanding that people are working on a vehicle with which they cannot be familiar.
In addition to a general major service and thorough inspection of the truck (last done by RPM in 2016), we needed to look into the ongoing issue of grunts and groans coming from the rear suspension along with a series of engine diagnostic codes, which had been accompanied by a drop in fuel economy. We knew going in what some of these codes were indicating, but others needed further diagnosis. As things evolved, this visit turned into a fairly expensive and time consuming experience. The suspension noises were traced to a worn leaf spring attachment; the hole in the frame where the front of the driver’s side leaf spring attaches was worn away, enlarging the hole, and the mounting bolt was also worn. This was allowing the spring to twist at an angle and the rear axle to shift position. Welding up and reinforcing the hole and replacing the bolt made things right.
The diagnostic codes led us to replacing the turbocharger and the fuel injectors. These are expensive items, but at this mileage the need for this work was not unexpected. A third code led to the discovery of a bent connector pin in the glow plug circuit. In doing the replacement work a few other things came to light, including both a missing bolt and a broken bolt in the turbocharger to exhaust manifold junction, both of which could be traced back to work done in Africa.
Two other items came to light during the inspection process. Firstly, and most disappointingly, the steering gearbox, which had been replaced as a precautionary item in 2016 was now badly worn. It turns out that at that time, GM was using a rebuilder that was not doing quality work but it took awhile for this to become known. The new assembly was sourced from a known good rebuilder and should hold up well. The last thing to mention is one of those serendipitous events that we all experience from time to time. Literally on the day we were driving 300 miles to deliver the Tiger to the shop, the transmission cooler let go, spraying transmission fluid all over the front of the truck and along the underside. Clearly this could have happened at any time; it was just good fortune that it happened when it could be most easily taken care of. We took advantage of this event by installing a larger, better quality cooler.
So, a full two weeks in the shop and a final bill that we would have preferred to avoid. But still, our Tiger is our home and we are happy to have all of these things taken care of. While the truck had continued to run well, we now anticipate an even better running engine and a return to the better fuel economy we used to enjoy but that had fallen over the past year.
Provan Tiger:
We love our Tiger and it has never failed us in any significant way. Structurally it has remained sound and still looks good. Early on we had a few issues that were dealt with under warranty. These were a refrigerator that needed stronger screws to keep it in place over the rough northern roads in Alaska and in the Yukon and Northwest Territories; and a propane regulator that filled up with mud and sand on those same roads. These both occurred within our first few months of owning the Tiger.
The most serious issue we had to deal with early on was a water leak into the cabover bed area. This was present from the time we picked up the Tiger and wasn’t cured properly, despite three attempts by the factory, until two years later when we returned from South America. At that time, Provan was under new ownership and the new owner, Morocco, 2011 Mark Guild, took great pains to discover the problem and get it fixed. See our 2016 Tiger Refit 1 article when we again address this issue along with a few other things.
In 2009, after our trip to South America, we had a small list of things done to refit the Tiger prior to shipping it to Europe. For the most part these were either cosmetic items such as upgrading to the new kitchen counter top design and fitting new, firmer foam to the couch, or preventive measures such as new faucets and a new water pump that were done only in to hopefully prevent failures when we were once again out of the country. We also replaced the original mattress. In 2011, having discovered that there are several shops in England specializing in repairing and servicing American motorhomes, we did another round of minor RV house related repairs while awaiting delivery of our new wheels. See our 2016 Tiger Refit 1 article for more information on Tiger related repairs and upgrades.
Update 2020: When we returned the Tiger to the US in 2020 we picked it up in Jacksonville, Florida, and took it directly to Columbia, South Carolina for some repairs. Tiger central took care of some of them, including remounting the black tank and replacing the plumbing connecting the grey and black tanks to the sewer drain point. These items were necessary after our dropping of the black tank in the road both in Australia and again in Namibia. Tiger also redid the undercoating and replaced the roof vents and window screens. Then we took the truck to Tony’s RV, in nearby Lexington, SC, where they completely cleaned out our fresh water system, which had become clogged with sand and dirt. They also replaced the water pump and the water heater, which had suffered an electronic failure about two months before we left Africa. A non-Tiger item I’ll put here anyway was that at this time we also had the Chevy cab headliner replaced and re-did the foam in the driver’s and passenger’s seats. This was done at Nordan’s Trim Shop in Columbia.
One issue that comes up as a question from time to time is whether the Tiger is a real overland/expedition vehicle and whether or not the body will crack under heavy use. I can’t answer that for everyone, but I will say that we have experienced absolutely no stress cracks or any other sort of breakage of any part of the Tiger structure despite thousands of miles of unpaved, potholed, washboarded, muddy or just plain difficult roads. From Alaska to Tierra del Fuego to the Andes to Morocco, Bulgaria, Turkey, Australia and Africa, the Tiger has held up very well for us in the way that we use it. This despite breakages of several Chevrolet chassis and body items as reported above. We chose the Tiger because we want to be able to go down any road that we find, and we do. But we don't go off road other than into a field to park for the night. We don't go out of our way to find rough hills to climb or rocky escarpments to challenge; that’s just not what we do and is not what the Tiger is designed to do. Everyone’s idea of expedition is different. It may well be that some Tiger owners have subjected their units to more difficult conditions than we have and have encountered difficulties as a result. I can only comment on our own experience.
In 2015 we spent six weeks in Iceland with our Tiger and happily traveled all of the famed interior roads on that island including the F-26; the longest of Iceland’s interior crossings. Most visitors never get to see these areas, but our Tiger took us to them with no difficulties. After two years in Latin America and six seasons in Europe, in 2016 we brought our Tiger home, in part for some refurbishment and upgrading at Tiger Vehicles in South Carolina. See our 2016 Tiger Refit 1 report for details on the work that was done. In 2017, after more than ten years of use and thousands of miles of rough road driving, the corrugated gravel roads of Australia finally caused a failure in our Tiger. The simple straps holding up our black tank broke and the tank dropped into the roadway. Fortunately, no other significant damage was done and after replacing the straps with upgraded materials and resealing the plumbing all is well again. I’d suggest that owners of older Tigers take a look at these straps once in awhile.
We bought our Tiger to travel the world, and as a travel vehicle it is fully up to any and all conditions we are brave enough to attempt. If Kathy and I see a dirt road and want to take it, we do. If it turns rougher or rockier or muddier than we are comfortable with we either decide to press on or we turn around or back out. Our goal when we bought the Tiger was to get a vehicle that will take us wherever we want to go, in all sorts of environments. This means a vehicle with enough traction and clearance to handle rough roads or bumpy fields that we want to camp in, but also one that is small and compact enough to take us into narrow medieval towns or Andean villages. It also means a vehicle that provides us with a comfortable home night in and night out for months and years at a time. Any vehicle chosen for this type of travel will be a compromise, but for us, our Tiger meets the combination of challenges we face better than anything else we have seen before or since.
Add Ons:
While we’ve never suffered a major breakdown caused by any added on equipment, for sheer frequency of incidents requiring attention, this category wins hands down; particularly in the early years. For awhile we referred to our travels as the World Wide Welding Tour. Over the first year we had the Tiger we mounted, remounted, added and removed a motorcycle rack (with motorcycle of course), two different sets of aluminum storage boxes, went from spare tire in the front to spare tire in the back to two spares, front and back, roof top cargo box yes, then roof cargo box no (sold for $20 on the street in Costa Rica). Often enough these changes weren’t just due to our efforts to decide what we needed to carry and where we should carry it, but also just so the guy on the dusty street in Guatemala could do a slightly messier but ultimately sturdier spare tire mount than the much more expensive guy up in the Yukon had done; Yukon was $90 bucks an hour, while Guatemala was $15 and a couple cans of Chunky soup. We finally finished up the welding tour, well mostly, in Ecuador with some reinforcement to the cracking supports for our rear storage boxes. I guess it didn’t really end until the fellows in Texas completely revamped and remounted our rear storage boxes prior to our shipping to Europe, but after Ecuador we didn’t have any more repairs needed. Oops! One day in 2013 we were in Armenia, a country well known for its rough roads, when our front mounted spare tire fell, plop, right into the street. Amazingly enough this happened just as we pulled to a stop in the middle of a large city instead of on some remote, winding mountain road where it could have caused some serious damage or even an accident. A passing local fellow helped us load the tire into the coach and led us a few blocks to a welding shop where repairs were made. Total loss of time, about thirty minutes; damage to the tire or truck, zero; cost of repair, about $5. As a PS:, this repair held until we removed the front tire mount altogether as part of our 2016 refit, so good value for money on that one. Years later, a separate spare tire mount we’d had made on the rear of the coach while in South Africa failed and had to be reinforced in South Dakota, USA.
Probably the next area for discussion is electronics, and we really haven’t had too many problems there. We have all of our solar work done by Ron at D&R Family RV in Glendale, Arizona, with the parts sourced through RV Solar Electric in Scottsdale. As a result of their good work we’ve experienced very little in the way of failures. The only things that come to mind are an inverter failure in Argentina and the failure of one of our solar panels in the Balkans (former Yugoslavia). We had initially installed a much smaller inverter than we wanted due to space limitations. When it failed (in Argentina), we went ahead and installed the full sized 2000 watt inverter we knew we needed, but we had to give up an entire closet shelf space to do it. In 2011, one of our solar panels failed while we were in the Balkans. Working through RV Solar and then directly with Kyocera, the manufacturer, they shipped us a new panel all the way to Bulgaria, all under warranty. Excellent service all around.
As discussed above in the Chevy section, the failure of our Dick Cepek wheels really should come here in the add on area. This experience points out to us the limitations of relying entirely on internet research when looking for parts and accessories for your vehicle. Finding companies that give solid technical information on their products is difficult, and then sometimes the specs that are given turn out to be incorrect anyway. It’s a problem for all of us in this wired world; when traveling away from home it becomes more of an issue because the local dealer you’ve relied on for so long is no longer there to be asked. We have tried hard to maintain connections with people we’ve worked with along the way who seem knowledgeable and willing to help us when needed. Whether at home in the states or out on the road, such folks can be extremely valuable.
Conclusions:
We feel that we’ve done pretty well with our vehicle, traveling through sixty-five countries on six continents; current mileage in August 2021 is over 266,600 miles (425,000 km). The only spare parts we carry when overseas are filters, brake pads and light bulbs. In the early years, each time we were in the states I’d ask at the Chevy dealer if we should be concerned about belts or hoses or other parts that should be replaced. For a long time they just smiled and said no, then it was suggested that we replace the serpentine belt, which was done at 117,000 miles and then again at 180,000 as part of our 2016 refit. Since then we’ve taken to having the truck serviced at the end of each season of travel. Then, the following spring, we’ve brought needed parts back with us in our checked luggage. This has worked out very well. We’ve always been able to have the truck serviced wherever we’ve been and have never had a bad service experience; some of them have been phenomenal. When possible, we’ll service the truck at a Chevrolet dealer and have done so in nine states in the US, including Alaska, and also in Colombia, Chile, Turkey and Italy. We’ve also had work done at small independent shops in Costa Rica, Peru, Chile, England, Scotland, Morocco, Bulgaria, Turkey, Georgia (the country, not the state), Armenia, Australia, South Africa, Namibia and Tanzania with never a problem. In fact, I’ve recently totaled things up and found that we’ve had our Chevy serviced or worked on in twenty-three different countries. These service experiences are all a part of our traveling saga.
Before we bought our Tiger we looked very hard at getting something based on the Mercedes Sprinter van, which is sold worldwide. While this could certainly be an advantage in the event of a major failure, we have found that we’re very comfortable going anywhere with our Chevy truck, finding service places along the way. To this point this has served us well and we have no regrets regarding our choice of vehicle. We can also relate stories of mechanical problems more serious than any we’ve seen that have been experienced by travelers in any manner of well regarded vehicles including Jeep, Ford, Iveco Fuso, Sprinter and even the famed Mercedes Unimog, often thought of as the holy grail of overland travel. International travel presents problems for any vehicle and you can be sure that difficulties will occur.
Our experience has shown us that a good old American pickup truck can manage these difficulties as well as any other vehicle.